Shipping policy

Shipping and payment terms

Payment and shipping

The following conditions apply:


Delivery takes place in Germany and in the following countries: Germany, Austria, Belgium, Luxembourg, Netherlands.

Shipping costs (including VAT)

Deliveries in Germany:

Shipping costs: 4.89 €
when purchasing 5 packs of PooPick, shipping is free of charge, or from the value of the goods of €37.45.
- By the way, the shipping of our products is climate-neutral
From an order value of 37.45 € we deliver free of charge.

Deliveries abroad:

Shipping costs to the following countries:
Austria €8.99
when buying 10 packs of PooPick 6.99 €
Belgium €8.99
when buying 10 packs of PooPick 6.99 €
Luxembourg €8.99
when buying 10 packs of PooPick 6.99 €
Netherlands €9.99
when buying 10 packs of PooPick 7.99 €
Czech Republic €9.99
when buying 10 packs of PooPick 7.99 €
Denmark €9.99
when buying 10 packs of PooPick 7.99 €

From an order value of 37.45 € we deliver abroad free of charge.

Delivery periods

Unless otherwise stated in the respective offer, the delivery of the goods takes place in Germany within 3 - 5 days, in the case of deliveries abroad within 5 - 7 days after the conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Please note that no delivery is made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a common shipment, unless we have made any different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment options via Heidelpay

-   Prepayment by bank transfer
-   Payment by credit card
-  Payment by PayPal
-  Payment by PayPal Express
- Payment by paydirect
-   Payment by invoice
-   Payment by instant bank transfer
 Payment by invoice (via Klarna)
-   Payment by installment purchase (via Klarna)
- Payment by Klarna Checkout (Klarna invoice, Klarna installment purchase, instant, credit card, direct debit)
-  Payment by invoice (via paysafe)
- Payment by Giropay

More details on the payment

The invoice amount must be satisene within 3 days when paying on account.

When you pay by credit card, your credit card account will be debited upon dispatch of the goods.

Our bank details:

Savings Bank Braunschweig
IBAN: DE56 2505 0000 0201 4320 02

If you have any questions, you will find our contact details in the imprint.